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Webinar video – The customer experience after COVID-19: A catalyst for change?

Thankyou to all those who were able to attend our webinar on July 9th. We hope you found it interesting and engaging. If you weren’t able to attend then you can watch our recording of the event.

Webinar : The customer experience after COVID-19: A catalyst for change?

The COVID-19 pandemic has had a profound effect on the economy and entangled itself into many facets of our personal and professional lives. Although the full effects are still unknown, the impact on the insurance industry will likely be far reaching. Necessity is the mother of invention. In the past, such crises have generated a lot of energy that has forced the reshaping of markets and spurred innovation. The crisis has put strengths and weaknesses under a spotlight and may challenge providers to rethink their assumptions and address their points of failure.

Life cover should go beyond the policy

As online sales of life insurance soar due to COVID-19, the industry questions whether the surge will continue after the global pandemic. What this spike demonstrates is that there has never been a more pressing time to get our affairs in order. But while life insurance is vital in today’s world, many do not consider […]

How technology is re-engineering the policyholder experience

This article was originally published in PAMIC’s Pulse magazine (Spring 2020 Edition) Millennials are replacing the boomers as the largest consumer group and insurers have some catching up to do. This may involve facing up to some of the underlying challenges facing the industry and rethinking the traditional insurance model for the next generation of […]

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Epoq Inc.
85 Swanson Road
Suite 160
Boxborough, MA
01719

Tel: 1-313-879-5124

If you are interested in working with us then please drop us a line, we would love to hear from you.

Epoq
Unit 2, Imperial Place
Maxwell Road
Borehamwood, Herts
WD6 1JN

Tel: 020 8731 2424
Email: info@epoq.co.uk

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